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Three tiers. One platform. Whether you need a fast scripted flow, a beautifully designed journey, or AI that answers from your knowledge base — Zentri has the right chatbot for your website.

Every Zentri chatbot embeds on your website and captures enquiries into Zentri CRM automatically. Choose the tier that matches how your visitors interact — from guided button flows to open-ended AI conversations.
WhatsApp, Facebook Messenger, and Instagram are managed separately through Zentri CRM channel integrations. Your website chatbot and messaging channels work together in one unified inbox.
Three tiers designed for different conversation styles — all feeding leads into Zentri CRM.
Live in minutes with guided, scripted conversations
Design rich, branded conversation journeys
Answer open questions, then capture the lead
See which Zentri chatbot tier fits your website and enquiry style.
| Feature | Express | Engage | Assistant |
|---|---|---|---|
| Setup speed | Fastest — list-based builder | Moderate — visual canvas | Moderate — Engage + AI config |
| Flow control | Scripted options & fields | Designed paths with branching | AI Q&A + designed handoff |
| Rich media | Text & option buttons | Images, carousels, videos, CTAs | Full Engage media + AI replies |
| Visual flow builder | — | React Flow canvas | React Flow canvas |
| Knowledge base | — | — | Section-based KB with AI retrieval |
| Open-ended AI Q&A | — | — | Grounded answers from your content |
| CRM lead capture | Yes + service inference | ||
| Best for | Simple questionnaires & quick deploy | Brand-forward guided journeys | FAQ-heavy sites with free-form questions |
| Express | Engage | Assistant |
Capture, manage, and convert customer enquiries with our comprehensive suite of AI-powered tools
Add a single line of code to your site. The chatbot widget opens on click, after a delay, or automatically — configured to match your brand.
Every conversation that collects contact details creates a lead in Zentri CRM — with conversation history, source tagging, and notification alerts.
Match your colours, avatars, fonts, and messaging tone. Engage and Assistant tiers add glass effects, bubble styling, and contact footer buttons.
Track opens, engagements, and lead submissions. Measure chatbot performance alongside your CRM analytics.
All chatbot leads sync to the same CRM as voice, email, and social enquiries — one pipeline, one team, one source of truth.
Built with UK GDPR compliance in mind. Privacy policy acceptance, secure data handling, and configurable retention.
Find answers to common questions about our AI-powered solutions
See how Zentri helps businesses like yours capture and convert more enquiries.
Start with Express for speed, Engage for design, or Assistant for AI — and scale as your business grows.
✨ No credit card required • Setup in minutes • Cancel anytime